https://helpforum.sky.com/t5/Sky-Mobile/No-Signal/m-p/5194610#M283130 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4595873">@Skymuppet</a>&nbsp; when you travel away from your home area try restarting your phone to see if it connects to a different mast.&nbsp;</P> Tue, 20 Jan 2026 14:25:31 GMT 63johnw 2026-01-20T14:25:31Z https://helpforum.sky.com/t5/Sky-Mobile/No-Signal/m-p/5194590#M283129 <P>Hi,</P><P>&nbsp;</P><P>Have had no signal / emergancy call only since Friday 16th Jan 2026.</P><P>I have done all the recomended things, which ahve not helped.</P><P>Eventualy found a way to find a 'fault' with the tower/mast issue.</P><P>But how can a mast issue affect such a large area, have traveled 25 miles to the coast from city and never picked up a signal.</P><P>No way to report to Sky Mobile ??</P><P>&nbsp;</P><P>Any thoughts folks?</P><P>&nbsp;</P><P>Cheers</P> Tue, 20 Jan 2026 14:10:10 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-Signal/m-p/5194590#M283129 Skymuppet 2026-01-20T14:10:10Z https://helpforum.sky.com/t5/Sky-Mobile/No-Signal/m-p/5194610#M283130 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4595873">@Skymuppet</a>&nbsp; when you travel away from your home area try restarting your phone to see if it connects to a different mast.&nbsp;</P> Tue, 20 Jan 2026 14:25:31 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-Signal/m-p/5194610#M283130 63johnw 2026-01-20T14:25:31Z https://helpforum.sky.com/t5/Sky-Mobile/No-Signal/m-p/5194612#M283131 <P>Cheers, tried that same issue unfortunatly.</P> Tue, 20 Jan 2026 14:27:59 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-Signal/m-p/5194612#M283131 Skymuppet 2026-01-20T14:27:59Z