topic Phone contacts in Sky Mobile

Phone contacts

Estelle-72 — Mon, 19 Jan 2026 11:05:01 GMT

My phone updated last week, and since then all my contacts come up as unknown. I've looked on Google and done what they suggested but it's still the same.

Re: Phone contacts

PandJ2020 — Mon, 19 Jan 2026 11:17:30 GMT

@Estelle-72 wrote:
My phone updated last week

Bit difficult to make suggestions without knowing what phone you have...

Re: Phone contacts

Estelle-72 — Mon, 19 Jan 2026 11:18:44 GMT

Sorry it's an honor 70

Re: Phone contacts

PandJ2020 — Mon, 19 Jan 2026 11:28:30 GMT

All I can find:

If all incoming call numbers are displayed as unknown

Clear the Dial or Phone app data by performing the following:

Performing the following to delete the Dial or Phone app data will not delete your contacts or call logs.
- Open Settings, search for and access Apps, >Manage apps, and go to
  
  > Show system processes > Phone > Storage > Clear data.