https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-activate-sim/m-p/5193142#M282915 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4594050">@Denzil243</a>&nbsp; sounds like your new sim has been allocated to a new/different sky account. You will need to call sky for help with this.&nbsp;</P> Sun, 18 Jan 2026 07:43:43 GMT 63johnw 2026-01-18T07:43:43Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-activate-sim/m-p/5193140#M282914 <P><SPAN>I bought a phone with a SIM. The SIM plan is missing from my account. Online activation loops back to the dashboard. I need the SIM plan manually provisioned and activated with a new number.</SPAN></P> Sun, 18 Jan 2026 07:27:07 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-activate-sim/m-p/5193140#M282914 Denzil243 2026-01-18T07:27:07Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-activate-sim/m-p/5193142#M282915 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4594050">@Denzil243</a>&nbsp; sounds like your new sim has been allocated to a new/different sky account. You will need to call sky for help with this.&nbsp;</P> Sun, 18 Jan 2026 07:43:43 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-activate-sim/m-p/5193142#M282915 63johnw 2026-01-18T07:43:43Z