https://helpforum.sky.com/t5/Sky-Mobile/return-phone/m-p/5192840#M282866 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4593667">@Zunaidk007</a>&nbsp; &nbsp;You will need to call Sky before you return the phone as they will need to start the returns process.<BR /><BR />You can call on 150 from a Sky Talk Line or Sky Mobile.<BR /><BR />If you haven't got a current Sky Mobile or Sky Talk this link should help:<BR />(UK) <A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A> Scroll down and click on ‘Need more help’ and it provides a 0333 number<BR />(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.<BR /><BR />Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.</P> Sat, 17 Jan 2026 14:33:40 GMT GD1 2026-01-17T14:33:40Z https://helpforum.sky.com/t5/Sky-Mobile/return-phone/m-p/5192832#M282865 <P>i want to return back my fold 7</P> Sat, 17 Jan 2026 14:25:23 GMT https://helpforum.sky.com/t5/Sky-Mobile/return-phone/m-p/5192832#M282865 Zunaidk007 2026-01-17T14:25:23Z https://helpforum.sky.com/t5/Sky-Mobile/return-phone/m-p/5192840#M282866 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4593667">@Zunaidk007</a>&nbsp; &nbsp;You will need to call Sky before you return the phone as they will need to start the returns process.<BR /><BR />You can call on 150 from a Sky Talk Line or Sky Mobile.<BR /><BR />If you haven't got a current Sky Mobile or Sky Talk this link should help:<BR />(UK) <A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A> Scroll down and click on ‘Need more help’ and it provides a 0333 number<BR />(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.<BR /><BR />Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.</P> Sat, 17 Jan 2026 14:33:40 GMT https://helpforum.sky.com/t5/Sky-Mobile/return-phone/m-p/5192840#M282866 GD1 2026-01-17T14:33:40Z https://helpforum.sky.com/t5/Sky-Mobile/return-phone/m-p/5192845#M282868 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4593667">@Zunaidk007</a>&nbsp; if you are out of the 31 day cooling off period you can't return the device without paying the contract off.&nbsp;</P> Sat, 17 Jan 2026 14:37:51 GMT https://helpforum.sky.com/t5/Sky-Mobile/return-phone/m-p/5192845#M282868 63johnw 2026-01-17T14:37:51Z