WiFi, but no mobile network

Snufkin1 — Sat, 17 Jan 2026 13:02:13 GMT

I had WiFi, but had a problem accessing my mobile network. I could access Safari, I could phone and accept calls and I could text, but no Messenger, Facebook, Instagram, YouTube........
I spoke to Sky, I spoke to Apple - 'reset network settings', 'reset phone settings' - still no luck.
My VPN was turned off as suggested, still no joy.

Then, after hours of trying to resolve the issue, I asked ChatGPT as a last resort.
It came up with a very thorough and simple walkthrough of checks to do.
VPN was mentioned and I was asked if it was turned off - yes. But then it said that there could still be a conflict with VPN, even though it was turned off, and I should remove the app completely.
Hey Presto ! Problem solved 🙏

Thank you ChatGPT 😊

Re: WiFi, but no mobile network

caesarome — Sat, 17 Jan 2026 13:03:43 GMT

AI to the rescue.....

Re: WiFi, but no mobile network

Snufkin1 — Sat, 17 Jan 2026 13:05:21 GMT

Yep !
AI is taking over 😱

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WiFi, but no mobile network

Re: WiFi, but no mobile network

Re: WiFi, but no mobile network