https://helpforum.sky.com/t5/Sky-Mobile/Mobile-swap/m-p/5191613#M282688 <P>Can someone tell me how I send my mobile phone back if I do a swap for a new one.</P><P>Do I need some packaging from sky to do this please&nbsp;</P><P>&nbsp;</P> Thu, 15 Jan 2026 16:39:24 GMT Stoz 2026-01-15T16:39:24Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-swap/m-p/5191613#M282688 <P>Can someone tell me how I send my mobile phone back if I do a swap for a new one.</P><P>Do I need some packaging from sky to do this please&nbsp;</P><P>&nbsp;</P> Thu, 15 Jan 2026 16:39:24 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-swap/m-p/5191613#M282688 Stoz 2026-01-15T16:39:24Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-swap/m-p/5191616#M282690 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4592082">@Stoz</a>&nbsp; you usually reuse the packaging the new device comes in, the address should be included in that packaging too.&nbsp;</P> Thu, 15 Jan 2026 16:44:04 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-swap/m-p/5191616#M282690 63johnw 2026-01-15T16:44:04Z