https://helpforum.sky.com/t5/Sky-Mobile/Ingram-repair/m-p/5190893#M282624 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4591266">@K9muers</a>&nbsp;</P> <P>Once a complaint has been lodged Sky have up to 8 weeks to resolve it or issue a deadlock letter.&nbsp;</P> Wed, 14 Jan 2026 18:38:33 GMT Daniel0210 2026-01-14T18:38:33Z https://helpforum.sky.com/t5/Sky-Mobile/Ingram-repair/m-p/5190891#M282623 <P>So sent my daughters iPhone 15 for repair in November they said they found a fault and couldn't fix so sending new device dpd said they couldn't deliver we waited all day and have ring doorbell proof that nobody turned up ive rang over 40 times and got nowhere 2 weeks ago they rang and apologised and escalated the complaint and promised to call me back ive heard nothing im so angry sky have treated me terribly&nbsp;</P> Wed, 14 Jan 2026 18:34:29 GMT https://helpforum.sky.com/t5/Sky-Mobile/Ingram-repair/m-p/5190891#M282623 K9muers 2026-01-14T18:34:29Z https://helpforum.sky.com/t5/Sky-Mobile/Ingram-repair/m-p/5190893#M282624 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4591266">@K9muers</a>&nbsp;</P> <P>Once a complaint has been lodged Sky have up to 8 weeks to resolve it or issue a deadlock letter.&nbsp;</P> Wed, 14 Jan 2026 18:38:33 GMT https://helpforum.sky.com/t5/Sky-Mobile/Ingram-repair/m-p/5190893#M282624 Daniel0210 2026-01-14T18:38:33Z