topic Replacement sim in Sky Mobile

Replacement sim

Biffo69 — Tue, 13 Jan 2026 09:14:17 GMT

Lost sim and due to my broadband router not matching skys records just get runaround,with promises of someone calling me but never happens

Daniel0210 — Tue, 13 Jan 2026 09:23:04 GMT

I don't see how having a different broadband hub will affect Sky sending you a replacement Sky Mobile SIM card through the post.

This is not something that can be sorted by fellow customers.

caesarome — Tue, 13 Jan 2026 09:33:41 GMT

You need to contact Sky so they can get a replacement sim sent out to you:

Select - No, I still need help >No, I want to get in touch > tick both boxes > Get in touch.