topic Re: Premier rates in Sky Mobile

Premier rates

GARY+LEWIS+FALOON — Sun, 11 Jan 2026 20:23:36 GMT

Why do I pay premium rate on texts sent to my other phone

Re: Premier rates

Daniel0210 — Sun, 11 Jan 2026 20:28:28 GMT

@GARY+LEWIS+FALOON

Text messages are inclusive (subject to fair useage). mms picture messages however are chargeable at 95p each.

Re: Premier rates

GARY+LEWIS+FALOON — Sun, 11 Jan 2026 20:30:27 GMT

2.50 per texts ...joke

Re: Premier rates

Daniel0210 — Sun, 11 Jan 2026 20:34:26 GMT

@GARY+LEWIS+FALOON
You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.

To what type of number? Is it to a UK 07 mobile number?

Re: Premier rates

63johnw — Sun, 11 Jan 2026 20:47:12 GMT

Hi @GARY+LEWIS+FALOON there has to be more to this ? Text messages from a UK mobile sim to another UK mobile sim are part of your inclusive package.

Re: Premier rates

GARY+LEWIS+FALOON — Mon, 12 Jan 2026 09:12:12 GMT

My number starts with 07

do think that's why

Re: Premier rates

GD1 — Mon, 12 Jan 2026 09:42:19 GMT

@GARY+LEWIS+FALOON Your duplicate thread you created this morning regarding the same issue has been removed, you've received replies here, creating duplicate threads is not helpful.

Re: Premier rates

Daniel0210 — Mon, 12 Jan 2026 10:37:38 GMT

@GARY+LEWIS+FALOON

If you have two UK mobiles they'll both start 07. As suggested already there is more to this than disclosed so far.

Subject to a fair useage policy all texts from your Sky mobile to another UK 07 mobile number are inclusive.

What does the number start with that you're texting to and incurring this charge?

Re: Premier rates

GARY+LEWIS+FALOON — Mon, 12 Jan 2026 10:57:16 GMT

07956 and 07539

Re: Premier rates

Daniel0210 — Mon, 12 Jan 2026 11:00:04 GMT

@GARY+LEWIS+FALOON

If there is no additional information alongside the entry for these charges on your itemised bill you'll need to call Sky. We obviously can't see your bills. Contact Sky by dialling 150 free from a Sky mobile.

Re: Premier rates

GARY+LEWIS+FALOON — Mon, 12 Jan 2026 11:16:53 GMT

Okay thanks

all it has premium service next to it

Re: Premier rates

PandJ2020 — Mon, 12 Jan 2026 11:23:21 GMT

@GARY+LEWIS+FALOON wrote:
Okay thanks
all it has premium service next to it

It looks like a billing error. As above, see what Sky say...