topic Re: P in Sky Mobile

P

Stacy151 — Mon, 12 Jan 2026 09:54:50 GMT

My phone is not working out of my home. Can't make calls, send tx or receive them.

Re: P

caesarome — Mon, 12 Jan 2026 10:03:17 GMT

@Stacy151

Has it been working prior to today ?

Are you new to Sky Mobile ?

Do any mast issues show here for you:

https://www.sky.com/help/servicestatus/mobile

Re: P

Stacy151 — Mon, 12 Jan 2026 10:13:59 GMT

I've recently swapped over to sky from ee il not sure if it's worked out of the house since swapping it's only been since last week . I have eSIM which I've set up

Re: P

caesarome — Mon, 12 Jan 2026 10:16:17 GMT

@caesarome wrote:
Do any mast issues show here for you:

https://www.sky.com/help/servicestatus/mobile

Re: P

Stacy151 — Mon, 12 Jan 2026 13:45:21 GMT

All sorted now thanks. I had to change the date to the number on the phone and not mine