https://helpforum.sky.com/t5/Sky-Mobile/Phone-upgrade/m-p/5185783#M282156 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4584333">@Garry46</a>&nbsp;</P> <P>You can't upgrade a device that you have paid off in full however you appear to be at the maximum of 5 as a device like a phone that has been paid off does not count as an active device so you would have 4 phones and the tablet unless any of these have also been paid off in full ?</P> Fri, 09 Jan 2026 22:57:10 GMT caesarome 2026-01-09T22:57:10Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-upgrade/m-p/5185782#M282155 Want to upgrade my phone as out of contract but says I have too many devices as limit of but we have 5 phone contracts and a tablet already which is 6? Fri, 09 Jan 2026 22:48:07 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-upgrade/m-p/5185782#M282155 Garry46 2026-01-09T22:48:07Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-upgrade/m-p/5185783#M282156 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4584333">@Garry46</a>&nbsp;</P> <P>You can't upgrade a device that you have paid off in full however you appear to be at the maximum of 5 as a device like a phone that has been paid off does not count as an active device so you would have 4 phones and the tablet unless any of these have also been paid off in full ?</P> Fri, 09 Jan 2026 22:57:10 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-upgrade/m-p/5185783#M282156 caesarome 2026-01-09T22:57:10Z