https://helpforum.sky.com/t5/Sky-Mobile/Mobi/m-p/5185590#M282109 <P>We ordered a new phone in November and it has not arrived&nbsp;</P> Fri, 09 Jan 2026 17:17:00 GMT Zoe170 2026-01-09T17:17:00Z https://helpforum.sky.com/t5/Sky-Mobile/Mobi/m-p/5185590#M282109 <P>We ordered a new phone in November and it has not arrived&nbsp;</P> Fri, 09 Jan 2026 17:17:00 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobi/m-p/5185590#M282109 Zoe170 2026-01-09T17:17:00Z https://helpforum.sky.com/t5/Sky-Mobile/Mobi/m-p/5185594#M282110 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4584105">@Zoe170</a>&nbsp;wrote:<BR /><P>We ordered a new phone in November and it has not arrived&nbsp;</P><HR /></BLOCKQUOTE><P>What make/model?</P> Fri, 09 Jan 2026 17:21:23 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobi/m-p/5185594#M282110 PandJ2020 2026-01-09T17:21:23Z https://helpforum.sky.com/t5/Sky-Mobile/Mobi/m-p/5185603#M282113 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4584105">@Zoe170</a>&nbsp;</P> <P>What shows here about it:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/ordertracking" target="_blank">https://www.sky.com/ordertracking</A></P> Fri, 09 Jan 2026 17:26:05 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobi/m-p/5185603#M282113 caesarome 2026-01-09T17:26:05Z