https://helpforum.sky.com/t5/Sky-Mobile/Phone/m-p/5185472#M282090 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4583931">@Aine112</a>&nbsp; I assume you are seeing the information on the order tracking page that's the only page you will receive updates on , sky doesn't update via other means until the order is ready and then one from the courier once dispatched&nbsp;</P><P>&nbsp;</P><P><A href="https://www.sky.com/ordertracking" target="_blank" rel="noopener">https://www.sky.com/ordertracking</A></P> Fri, 09 Jan 2026 14:35:50 GMT SKY1992bf 2026-01-09T14:35:50Z https://helpforum.sky.com/t5/Sky-Mobile/Phone/m-p/5185466#M282089 <P>I ordered a phone on the 2nd of January and I was told i would recieve in 1-2 weeks. Now when i check it says more than 4 weeks.</P><P>I was never emailed or told about an extension&nbsp;</P> Fri, 09 Jan 2026 14:25:36 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone/m-p/5185466#M282089 Aine112 2026-01-09T14:25:36Z https://helpforum.sky.com/t5/Sky-Mobile/Phone/m-p/5185472#M282090 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4583931">@Aine112</a>&nbsp; I assume you are seeing the information on the order tracking page that's the only page you will receive updates on , sky doesn't update via other means until the order is ready and then one from the courier once dispatched&nbsp;</P><P>&nbsp;</P><P><A href="https://www.sky.com/ordertracking" target="_blank" rel="noopener">https://www.sky.com/ordertracking</A></P> Fri, 09 Jan 2026 14:35:50 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone/m-p/5185472#M282090 SKY1992bf 2026-01-09T14:35:50Z