topic Re: Swapping phones in Sky Mobile

Swapping phones

Kel14 — Wed, 07 Jan 2026 23:48:19 GMT

Hi all , i have been given an offer from sky to upgrade my mobile , and trade in my current one , my question is i have text messages from my late mum on my current phone and i dont want to lose them , is it possible to transfer them onto a new phone ? Thanks in advance

Re: Swapping phones

63johnw — Thu, 08 Jan 2026 08:38:20 GMT

Hi @Kel14 what phone are you using ? Another option is to screenshot the message and save that.

Re: Swapping phones

Kel14 — Fri, 09 Jan 2026 11:45:13 GMT

Hi , thanks for your reply , im using a samsung s23 and would be swapping to another samsung 😊

Re: Swapping phones

Kel14 — Fri, 09 Jan 2026 11:46:07 GMT

Hi , thanks for your reply , im using a samsung s23 and would be swapping to another samsung

Re: Swapping phones

63johnw — Fri, 09 Jan 2026 11:49:58 GMT

Hi @Kel14 you can use Samsung Quick Share to send the message from your old phone to the new or Samsung Smart Switch when setting up the new phone to transfer all data and messages.