topic Re: Keeping same number in Sky Mobile

Keeping same number

Jacqueline2603 — Thu, 08 Jan 2026 13:36:57 GMT

I'm have recently changed to 02 for roaming purposes, but my number change that I requested hasn't switched yet. I requested it on Sunday, but now being Thursday, I'm thinking that it shouldn't take this long and when I search online I'm just going round in circles. Help!!

Re: Keeping same number

63johnw — Thu, 08 Jan 2026 13:46:27 GMT

Hi @Jacqueline2603 so you gave O2 your pac from sky on Sunday ?

Re: Keeping same number

PandJ2020 — Thu, 08 Jan 2026 13:45:18 GMT

Did you obtain a PAC from Sky and give it to O2?

Re: Keeping same number

63johnw — Thu, 08 Jan 2026 13:46:51 GMT

Can you also confirm @Jacqueline2603 that your new O2 sim is activated ?

Re: Keeping same number

Jacqueline2603 — Thu, 08 Jan 2026 13:45:44 GMT

I gave 02 my PAC from Sky on Sunday yes 😬

Re: Keeping same number

PandJ2020 — Thu, 08 Jan 2026 13:46:22 GMT

@Jacqueline2603 wrote:
I gave 02 my PAC from Sky on Sunday yes 😬

You need to contact O2 to ask what's going on...

Re: Keeping same number

Jacqueline2603 — Thu, 08 Jan 2026 13:46:52 GMT

Yes I did. I'm currently between two operating phones whilst waiting for change over

Re: Keeping same number

caesarome — Thu, 08 Jan 2026 13:47:08 GMT

You need to contact O2 about this as they are responsible for moving the number over.

Re: Keeping same number

Jacqueline2603 — Thu, 08 Jan 2026 14:10:44 GMT

Contacted 02 and they had no notice of port changes. So asked for it to be done and they said that should be it now... well within 24 hours! Fingers crossed!