https://helpforum.sky.com/t5/Sky-Mobile/Refund-not-received/m-p/5184728#M281973 Hi, I paid an upfront cost for an iPhone 15. However it wouldnt arrive in time so I reordered a different colour. The lady said I would receive a refund for the one I originally ordered. This was on the 22nd of December. Thu, 08 Jan 2026 12:43:31 GMT Robyn123456 2026-01-08T12:43:31Z https://helpforum.sky.com/t5/Sky-Mobile/Refund-not-received/m-p/5184728#M281973 Hi, I paid an upfront cost for an iPhone 15. However it wouldnt arrive in time so I reordered a different colour. The lady said I would receive a refund for the one I originally ordered. This was on the 22nd of December. Thu, 08 Jan 2026 12:43:31 GMT https://helpforum.sky.com/t5/Sky-Mobile/Refund-not-received/m-p/5184728#M281973 Robyn123456 2026-01-08T12:43:31Z https://helpforum.sky.com/t5/Sky-Mobile/Refund-not-received/m-p/5184731#M281974 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3712073">@Robyn123456</a>&nbsp;</P> <P>You'll need to contact Sky to chase this up. Easiest way is by call free on 150 from your new Sky mobile.&nbsp;</P> Thu, 08 Jan 2026 12:49:40 GMT https://helpforum.sky.com/t5/Sky-Mobile/Refund-not-received/m-p/5184731#M281974 Daniel0210 2026-01-08T12:49:40Z