topic Re: Poorly Worded Price Change Email in Sky Mobile

Poorly Worded Price Change Email

RedAnt2014 — Wed, 07 Jan 2026 19:01:31 GMT

I received the price hike email today, but was surprised of how ambiguously it was worded, It looks like my 2 SIMs are each going to be hit with a £3 increase each - but it might be that the £1.50 increase that Sky are mentioning has been poorly worded. The words are "The following data plan(s) will change by +£‍3.00 per month:" followed by the two mobile numbers.

A simple "Plain English" approach would have either added "in total" or "each" to that string.

Re: Poorly Worded Price Change Email

GD1 — Wed, 07 Jan 2026 19:23:42 GMT

@RedAnt2014 wrote:

I received the price hike email today, but was surprised of how ambiguously it was worded, It looks like my 2 SIMs are each going to be hit with a £3 increase each - but it might be that the £1.50 increase that Sky are mentioning has been poorly worded. The words are "The following data plan(s) will change by +£‍3.00 per month:" followed by the two mobile numbers.

A simple "Plain English" approach would have either added "in total" or "each" to that string.

Agreed, however marketing people are a strange breed 🙂

Re: Poorly Worded Price Change Email

63johnw — Wed, 07 Jan 2026 19:36:59 GMT

Hi @RedAnt2014 have a look at future bills to see, one of my sims has gone up £3 and others have gone up by slightly less.