https://helpforum.sky.com/t5/Sky-Mobile/Not-registered-on-network/m-p/5183372#M281750 Had a new phone for over a month now and it rarely works to send or receive calls. Says "not registered on network" Tried everything but no joy! Help please <span class="lia-unicode-emoji" title=":folded_hands:">🙏</span> Tue, 06 Jan 2026 16:35:55 GMT Benb1984 2026-01-06T16:35:55Z https://helpforum.sky.com/t5/Sky-Mobile/Not-registered-on-network/m-p/5183372#M281750 Had a new phone for over a month now and it rarely works to send or receive calls. Says "not registered on network" Tried everything but no joy! Help please <span class="lia-unicode-emoji" title=":folded_hands:">🙏</span> Tue, 06 Jan 2026 16:35:55 GMT https://helpforum.sky.com/t5/Sky-Mobile/Not-registered-on-network/m-p/5183372#M281750 Benb1984 2026-01-06T16:35:55Z https://helpforum.sky.com/t5/Sky-Mobile/Not-registered-on-network/m-p/5183382#M281752 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3618847">@Benb1984</a>&nbsp;</P> <P>Do any mast issues show here for you:</P> <P><BR /><A href="https://www.sky.com/help/servicestatus/mobile" target="_blank">https://www.sky.com/help/servicestatus/mobile</A></P> <P><BR />If not then you will have to contact Sky, perhaps via social media as there are links at the bottom of this page to their sites or via the messaging service here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/replacement-sim" target="_blank">https://www.sky.com/help/articles/replacement-sim</A></P> <P>&nbsp;</P> <P>At the bottom of the above link select - No, I still need help &gt;No, I want to get in touch &gt; tick both boxes &gt; Get in touch.</P> Tue, 06 Jan 2026 16:54:14 GMT https://helpforum.sky.com/t5/Sky-Mobile/Not-registered-on-network/m-p/5183382#M281752 caesarome 2026-01-06T16:54:14Z