topic Re: New number ? in Sky Mobile

New number ?

Dawn671 — Tue, 06 Jan 2026 13:21:07 GMT

I have lost my sim card can you send me a new one out but with a new number

Re: New number ?

GD1 — Tue, 06 Jan 2026 13:25:10 GMT

@Dawn671 Nothing will or can be sent on the back of a community post from an unlinked account.

To get a new number you need to order a new sim and cancel the old one.

Re: New number ?

caesarome — Tue, 06 Jan 2026 13:25:23 GMT

No @Dawn671 we can not as we are customers here like you.

You can order yourself a new sim card here by selecting a data plan for it, it will have a new number:

https://www.sky.com/shop/mobile/plans

If you have been paying for this lost one for 12 months or more you will need to call Sky to cancel it, less than 12 months then the chances are you will be unable to cancel it.