topic Re: Sim issue in Sky Mobile

Sim issue

ButM — Tue, 06 Jan 2026 11:02:11 GMT

My phone wony let me make or receive calls other than Whats App. All calls show a message 'not registered on network'. Searching for solutions suggest taking out sim and cleaning it and replacing. This does nothing. As I have a sim only and data plan account with Sky can you send me a new sim

Re: Sim issue

Daniel0210 — Tue, 06 Jan 2026 11:07:46 GMT

@ButM
You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.

You would need to contact Sky Customer Services.

https://www.sky.com/help/articles/replacement-sim

Re: Sim issue

PandJ2020 — Tue, 06 Jan 2026 11:09:09 GMT

@ButM wrote:
can you send me a new sim

No, as we're other customers here.

You'll need to contact Sky directly to ask for one.