https://helpforum.sky.com/t5/Sky-Mobile/Return/m-p/5182055#M281547 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4580054">@JamieWoodhead</a>&nbsp;</P> <P>What 'something'?<BR /><BR /></P> <P>If you mean a new mobile phone or tablet then as long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Easiest way is by dialling 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here <BR /><A href="https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund" target="_blank">https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund</A> <BR /><BR />Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.</P> Mon, 05 Jan 2026 03:18:03 GMT Daniel0210 2026-01-05T03:18:03Z https://helpforum.sky.com/t5/Sky-Mobile/Return/m-p/5182045#M281540 I would like to return something Mon, 05 Jan 2026 02:02:48 GMT https://helpforum.sky.com/t5/Sky-Mobile/Return/m-p/5182045#M281540 JamieWoodhead 2026-01-05T02:02:48Z https://helpforum.sky.com/t5/Sky-Mobile/Return/m-p/5182055#M281547 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4580054">@JamieWoodhead</a>&nbsp;</P> <P>What 'something'?<BR /><BR /></P> <P>If you mean a new mobile phone or tablet then as long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Easiest way is by dialling 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here <BR /><A href="https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund" target="_blank">https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund</A> <BR /><BR />Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.</P> Mon, 05 Jan 2026 03:18:03 GMT https://helpforum.sky.com/t5/Sky-Mobile/Return/m-p/5182055#M281547 Daniel0210 2026-01-05T03:18:03Z