topic Re: Upgrade in Sky Mobile

Upgrade

Dylan271 — Sun, 04 Jan 2026 08:06:40 GMT

I would like to upgrade my phone

PandJ2020 — Sun, 04 Jan 2026 08:26:06 GMT

@Dylan271 wrote:
I would like to upgrade my phone

You can't do it here.

Either call Sky or do it from your account.

Dylan271 — Sun, 04 Jan 2026 08:26:59 GMT

I am struggling to find a relevant phone number

PandJ2020 — Sun, 04 Jan 2026 08:27:33 GMT

@Dylan271 wrote:
I am struggling to find a relevant phone number

150 from a Sky sim. Can you not do it online?

63johnw — Sun, 04 Jan 2026 08:27:40 GMT

It's 150 from your sky sim @Dylan271

caesarome — Sun, 04 Jan 2026 09:32:08 GMT

You can do it here (further down the page):

If you don't want a new sim then make sure you select the "I do not need a new plan/sim" option.

If sending a phone back to Sky then make sure you get and keep proof of delivery.