https://helpforum.sky.com/t5/Sky-Mobile/Phone-down-the-toilet/m-p/5181071#M281392 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4578741">@auds73</a>&nbsp;wrote:<BR /> <P>&nbsp;I am worried I won't be able to get any of my personal info off my phone.&nbsp;</P> <HR /></BLOCKQUOTE> <P>If it's a smartphone (either Android or iOS) then it should have been backing up to an online account.</P> Sat, 03 Jan 2026 16:05:02 GMT TimmyBGood 2026-01-03T16:05:02Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-down-the-toilet/m-p/5180874#M281352 <P>&nbsp;My phone fell down the toilet yesterday,only for a few seconds.&nbsp; At first it seemed to still be working but after 10 mins it stopped working.&nbsp; I put it in a container of rice overnight but it still doesn't seem to be working.&nbsp; I need my phone, as only contact I have &amp; I am worried I won't be able to get any of my personal info off my phone.&nbsp;</P><P>Does anyone have any suggestions?</P> Sat, 03 Jan 2026 12:08:14 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-down-the-toilet/m-p/5180874#M281352 auds73 2026-01-03T12:08:14Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-down-the-toilet/m-p/5181071#M281392 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4578741">@auds73</a>&nbsp;wrote:<BR /> <P>&nbsp;I am worried I won't be able to get any of my personal info off my phone.&nbsp;</P> <HR /></BLOCKQUOTE> <P>If it's a smartphone (either Android or iOS) then it should have been backing up to an online account.</P> Sat, 03 Jan 2026 16:05:02 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-down-the-toilet/m-p/5181071#M281392 TimmyBGood 2026-01-03T16:05:02Z