https://helpforum.sky.com/t5/Sky-Mobile/new-sim-not-working/m-p/5181070#M281391 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4578822">@confused32</a>&nbsp;</P> <P>On your account where you activated it does it say it is still activating ?</P> Sat, 03 Jan 2026 16:03:53 GMT caesarome 2026-01-03T16:03:53Z https://helpforum.sky.com/t5/Sky-Mobile/new-sim-not-working/m-p/5180946#M281370 <P>I had a replacement sim put in my phone and activated it on line succsessfully but it says on my phone; emergency calls only and sim 2 not provisioned, what does this mean please?</P> Sat, 03 Jan 2026 13:12:02 GMT https://helpforum.sky.com/t5/Sky-Mobile/new-sim-not-working/m-p/5180946#M281370 confused32 2026-01-03T13:12:02Z https://helpforum.sky.com/t5/Sky-Mobile/new-sim-not-working/m-p/5180950#M281372 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4578822">@confused32</a>&nbsp;</P> <P>Is the phone it is in from Sky ?</P> <P>&nbsp;</P> <P>When did you activate it ?</P> Sat, 03 Jan 2026 13:15:54 GMT https://helpforum.sky.com/t5/Sky-Mobile/new-sim-not-working/m-p/5180950#M281372 caesarome 2026-01-03T13:15:54Z https://helpforum.sky.com/t5/Sky-Mobile/new-sim-not-working/m-p/5181042#M281386 <P>Yes its from sky and activated this morning</P> Sat, 03 Jan 2026 15:30:15 GMT https://helpforum.sky.com/t5/Sky-Mobile/new-sim-not-working/m-p/5181042#M281386 confused32 2026-01-03T15:30:15Z https://helpforum.sky.com/t5/Sky-Mobile/new-sim-not-working/m-p/5181070#M281391 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4578822">@confused32</a>&nbsp;</P> <P>On your account where you activated it does it say it is still activating ?</P> Sat, 03 Jan 2026 16:03:53 GMT https://helpforum.sky.com/t5/Sky-Mobile/new-sim-not-working/m-p/5181070#M281391 caesarome 2026-01-03T16:03:53Z