https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap/m-p/5181064#M281389 Have returned my old phone royal mail saying delivery was completed account not updated yet how long should I leave it Sat, 03 Jan 2026 15:58:21 GMT stuart.bute 2026-01-03T15:58:21Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap/m-p/5181064#M281389 Have returned my old phone royal mail saying delivery was completed account not updated yet how long should I leave it Sat, 03 Jan 2026 15:58:21 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap/m-p/5181064#M281389 stuart.bute 2026-01-03T15:58:21Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap/m-p/5181067#M281390 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2996645">@stuart.bute</a>&nbsp;</P> <P>It can take 2-3 weeks for your account to be updated as it takes this long for the returned phone to be processed.</P> Sat, 03 Jan 2026 16:01:25 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap/m-p/5181067#M281390 caesarome 2026-01-03T16:01:25Z