topic ID scan not opening in Sky Mobile https://helpforum.sky.com/t5/Sky-Mobile/ID-scan-not-opening/m-p/5180690#M281303 I have purchased a new Sim and Mobile device but when I go through the Complete ID verification Check the webpage is not working.. Sat, 03 Jan 2026 00:57:05 GMT RexanderMartin 2026-01-03T00:57:05Z ID scan not opening https://helpforum.sky.com/t5/Sky-Mobile/ID-scan-not-opening/m-p/5180690#M281303 I have purchased a new Sim and Mobile device but when I go through the Complete ID verification Check the webpage is not working.. Sat, 03 Jan 2026 00:57:05 GMT https://helpforum.sky.com/t5/Sky-Mobile/ID-scan-not-opening/m-p/5180690#M281303 RexanderMartin 2026-01-03T00:57:05Z Re: ID scan not opening https://helpforum.sky.com/t5/Sky-Mobile/ID-scan-not-opening/m-p/5180703#M281308 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4578529">@RexanderMartin</a>&nbsp;</P> <P>You will have to call Sky about this or use one of the social media links at the bottom of this page to get in touch with them.</P> Sat, 03 Jan 2026 05:33:41 GMT https://helpforum.sky.com/t5/Sky-Mobile/ID-scan-not-opening/m-p/5180703#M281308 caesarome 2026-01-03T05:33:41Z