Spend cap not worked

JaneL1 — Fri, 02 Jan 2026 17:16:10 GMT

I have a spend cap on- I am out of contract but have kept my phone which is still relatively new
I have been charged £80 for data roaming when I put a spend cap on.
what is the point of a spend cap is not adhered to?

Re: Spend cap not worked

PandJ2020 — Fri, 02 Jan 2026 18:06:07 GMT

@JaneL1 wrote:
I have a spend cap on- I am out of contract but have kept my phone which is still relatively new

'out of contract' isn't relevant here. The dataplan is covered by contract terms.

I have been charged £80 for data roaming when I put a spend cap on.
what is the point of a spend cap is not adhered to?

Assuming the appropriate cap was sent before using the device then you have a good argument to call Sky (on 150) and ask them to remove the charges. Note: there a TWO spendcaps, see here: https://www.sky.com/help/articles/sky-mobile-spend-caps

Sounds like a Rest of World location where data charges can be incurred extremely quickly.

topic Re: Spend cap not worked in Sky Mobile

Spend cap not worked

Re: Spend cap not worked