https://helpforum.sky.com/t5/Sky-Mobile/Esim/m-p/5180088#M281185 <P>Trying to transfer my sons sim to an eSIM for his new device as he has no data when we are away from home. I want to continue the sim that was on the previous device I've done what it stayed however it did not send a code to my sons tablet I've been trying for a week I'm not calling yourselves as I can not understand what I'm being told to do when I call you. Please can someone advise me on what to do&nbsp;</P> Fri, 02 Jan 2026 12:33:43 GMT Chloe302 2026-01-02T12:33:43Z https://helpforum.sky.com/t5/Sky-Mobile/Esim/m-p/5180088#M281185 <P>Trying to transfer my sons sim to an eSIM for his new device as he has no data when we are away from home. I want to continue the sim that was on the previous device I've done what it stayed however it did not send a code to my sons tablet I've been trying for a week I'm not calling yourselves as I can not understand what I'm being told to do when I call you. Please can someone advise me on what to do&nbsp;</P> Fri, 02 Jan 2026 12:33:43 GMT https://helpforum.sky.com/t5/Sky-Mobile/Esim/m-p/5180088#M281185 Chloe302 2026-01-02T12:33:43Z https://helpforum.sky.com/t5/Sky-Mobile/Esim/m-p/5180110#M281193 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4577849">@Chloe302</a>&nbsp; if you can't get it to install then your options are to continue calling (no one here can do it) or try the social media links at the bottom of this page.&nbsp;</P> Fri, 02 Jan 2026 13:01:24 GMT https://helpforum.sky.com/t5/Sky-Mobile/Esim/m-p/5180110#M281193 63johnw 2026-01-02T13:01:24Z