https://helpforum.sky.com/t5/Sky-Mobile/Sending-old-phone/m-p/5179956#M281150 <P>The label is usually on the inside of the packaging the new phone came in so if you can't find it call Sky on 150 as they will work the best way to get it sent to you.</P> Fri, 02 Jan 2026 10:30:13 GMT caesarome 2026-01-02T10:30:13Z https://helpforum.sky.com/t5/Sky-Mobile/Sending-old-phone/m-p/5179954#M281149 <P>Hi I recently swapped my daughters phone from iPhone 14 to a 17 had the box to send the 14 back but can't seem to find or have misplaced the label for returning old phone. Anyone know the address to return the old phone to?</P><P>&nbsp;</P><P>Thanks</P><P>Kev</P> Fri, 02 Jan 2026 10:24:34 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sending-old-phone/m-p/5179954#M281149 Kevwei1 2026-01-02T10:24:34Z https://helpforum.sky.com/t5/Sky-Mobile/Sending-old-phone/m-p/5179956#M281150 <P>The label is usually on the inside of the packaging the new phone came in so if you can't find it call Sky on 150 as they will work the best way to get it sent to you.</P> Fri, 02 Jan 2026 10:30:13 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sending-old-phone/m-p/5179956#M281150 caesarome 2026-01-02T10:30:13Z https://helpforum.sky.com/t5/Sky-Mobile/Sending-old-phone/m-p/5179957#M281151 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3294808">@Kevwei1</a>&nbsp; you will need to call sky on 150 as it's not just as easy as getting the address as the label contains your information so the swap can be linked to your account.&nbsp;</P> Fri, 02 Jan 2026 10:31:00 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sending-old-phone/m-p/5179957#M281151 63johnw 2026-01-02T10:31:00Z