https://helpforum.sky.com/t5/Sky-Mobile/Mobile-delivery/m-p/5179382#M281050 <P>Ordered new phone last Thursday and still not got it all I get is told it's on its way !!! Not happy&nbsp;</P> Thu, 01 Jan 2026 12:40:32 GMT shir2 2026-01-01T12:40:32Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-delivery/m-p/5179382#M281050 <P>Ordered new phone last Thursday and still not got it all I get is told it's on its way !!! Not happy&nbsp;</P> Thu, 01 Jan 2026 12:40:32 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-delivery/m-p/5179382#M281050 shir2 2026-01-01T12:40:32Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-delivery/m-p/5179387#M281051 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4577079">@shir2</a>&nbsp;<BR />As we’re customers here we have no insight into stock levels or delivery timescales. <BR /><BR />If you have ordered a <STRONG>iPhone 17</STRONG> there may still be delays. This happens every year after a new iPhone is launched.<BR /><BR />After credit checks have been completed the most up to date information on your particular order should become available at:<BR /><A href="https://www.sky.com/help/articles/track-sky-order" target="_blank">https://www.sky.com/help/articles/track-sky-order</A> <BR /><BR />When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.</P> Thu, 01 Jan 2026 12:48:21 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-delivery/m-p/5179387#M281051 Daniel0210 2026-01-01T12:48:21Z