topic Re: Account Balance on Purchased Phone in Sky Mobile

Account Balance on Purchased Phone

lozkris — Thu, 01 Jan 2026 11:55:51 GMT

I purchased a phone through Sky and want to find out how much the balance is - any ideas please ?

This is phone only

Thanks

Re: Account Balance on Purchased Phone

caesarome — Thu, 01 Jan 2026 12:05:27 GMT

To see what is left to pay go to your "My Payments" section here:
https://www.sky.com/myaccount/mobile/device/x/payments

Re: Account Balance on Purchased Phone

lozkris — Thu, 01 Jan 2026 12:10:10 GMT

Thanks but it's not showing up , and Sky customer service is hopeless

Re: Account Balance on Purchased Phone

caesarome — Thu, 01 Jan 2026 12:13:38 GMT

What swap plan are you on and have you looked to see when you were first billed for it:

https://www.sky.com/mobile-bill

Re: Account Balance on Purchased Phone

lozkris — Thu, 01 Jan 2026 12:15:33 GMT

I haven't got a monthly plan, I purchased a phone from sky and am paying this by DD monthly and wanted to check outstanding balance, there is no talk plan involved

Re: Account Balance on Purchased Phone

caesarome — Thu, 01 Jan 2026 12:17:56 GMT

If you purchased a phone from Sky then as you are paying for it each month then my two posts earlier about your credit agreemnet and the bill applies here.