https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap/m-p/5178815#M280884 <P>I have returned my old phone for a swap and it has come back in the post to me, with no note in it saying why? Anyone had to deal with this too</P> Wed, 31 Dec 2025 14:43:42 GMT Julie2711 2025-12-31T14:43:42Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap/m-p/5178815#M280884 <P>I have returned my old phone for a swap and it has come back in the post to me, with no note in it saying why? Anyone had to deal with this too</P> Wed, 31 Dec 2025 14:43:42 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap/m-p/5178815#M280884 Julie2711 2025-12-31T14:43:42Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap/m-p/5178907#M280929 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4576569">@Julie2711</a>&nbsp;</P> <P>You will have to call to find out why it has been returned to you so the number to call them on if your phone has a Sky sim in it is just 150.</P> Wed, 31 Dec 2025 16:14:05 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap/m-p/5178907#M280929 caesarome 2025-12-31T16:14:05Z