https://helpforum.sky.com/t5/Sky-Mobile/Upgrade-Phone/m-p/5178003#M280570 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3831067">@Sophie3231</a>&nbsp; you will need to call sky on 150 and ask them to help with the upgrade. This does seem to happen for quite a few customers.&nbsp;</P> Tue, 30 Dec 2025 15:49:51 GMT 63johnw 2025-12-30T15:49:51Z https://helpforum.sky.com/t5/Sky-Mobile/Upgrade-Phone/m-p/5177995#M280566 <P>Tried to upgrade my phone in the app however it just keeps redirecting me to a page saying the upgrade page can't be found and same on sky.com itself. i'm unsure as what to do</P> Tue, 30 Dec 2025 15:33:33 GMT https://helpforum.sky.com/t5/Sky-Mobile/Upgrade-Phone/m-p/5177995#M280566 Sophie3231 2025-12-30T15:33:33Z https://helpforum.sky.com/t5/Sky-Mobile/Upgrade-Phone/m-p/5178003#M280570 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3831067">@Sophie3231</a>&nbsp; you will need to call sky on 150 and ask them to help with the upgrade. This does seem to happen for quite a few customers.&nbsp;</P> Tue, 30 Dec 2025 15:49:51 GMT https://helpforum.sky.com/t5/Sky-Mobile/Upgrade-Phone/m-p/5178003#M280570 63johnw 2025-12-30T15:49:51Z