topic Re: Upgrade upfront cost in Sky Mobile

Upgrade upfront cost

Sandra156 — Tue, 30 Dec 2025 11:16:36 GMT

I'm trying to upgrade my mobile as I'm now eligible but it's asking for a £12 upfront cost. Why is this. I'm past the 24 months

Re: Upgrade upfront cost

Daniel0210 — Tue, 30 Dec 2025 11:19:09 GMT

@Sandra156

Could be due to the credit checks Sky will be carrying out.

Re: Upgrade upfront cost

caesarome — Tue, 30 Dec 2025 11:28:06 GMT

@Sandra156

Even with an upgrade you will be credit checked again so if you been asked to pay an upfront cost of £12 this will be taken off what you will be paying for it over the length of your contract.