https://helpforum.sky.com/t5/Sky-Mobile/Iphone-16e-ordered/m-p/5177222#M280340 <P>I ordered a iphone 16e but after 5 weeks still no iphone is it still coming?</P><P>&nbsp;</P> Mon, 29 Dec 2025 17:37:20 GMT chris373 2025-12-29T17:37:20Z https://helpforum.sky.com/t5/Sky-Mobile/Iphone-16e-ordered/m-p/5177222#M280340 <P>I ordered a iphone 16e but after 5 weeks still no iphone is it still coming?</P><P>&nbsp;</P> Mon, 29 Dec 2025 17:37:20 GMT https://helpforum.sky.com/t5/Sky-Mobile/Iphone-16e-ordered/m-p/5177222#M280340 chris373 2025-12-29T17:37:20Z https://helpforum.sky.com/t5/Sky-Mobile/Iphone-16e-ordered/m-p/5177233#M280342 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4238808">@chris373</a>&nbsp;<BR />You haven’t contacted Sky by posting here. This is a <STRONG>customer <span class="lia-unicode-emoji" title=":play_button:">▶️</span> customer </STRONG>discussion forum where we try to help other customers. </P> <P><BR />As we’re customers here we have no insight into stock levels or delivery timescales. <BR /><BR />If you have ordered a <STRONG>iPhone 17</STRONG> there may still be additional delays. This happens every year after a new iPhone is launched.<BR /><BR />After credit checks have been completed the most up to date information on your particular order should become available at:<BR /><A href="https://www.sky.com/help/articles/track-sky-order" target="_blank">https://www.sky.com/help/articles/track-sky-order</A> <BR /><BR />When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.</P> Mon, 29 Dec 2025 17:47:17 GMT https://helpforum.sky.com/t5/Sky-Mobile/Iphone-16e-ordered/m-p/5177233#M280342 Daniel0210 2025-12-29T17:47:17Z