topic Samsung S25 FE not opening Apps in Sky Mobile

Samsung S25 FE not opening Apps

Chester020 — Sun, 28 Dec 2025 01:51:34 GMT

I've just upgraded my phone to a Samsung S25 FE and I'm having issues trying to open some Apps, e.g Hive, Waze and even the Sky App. I have uninstalled them and downloaded the latest version from Google Play, but this hasn't helped. I reboot the phone several times a day, sometimes this works but not always. Im Just wondering if anyone else is having issues? I.e. is it a software issue or a phone issue, in which h place I'll chase a replacement. Thanks in advance for any answers.

Re: Samsung S25 FE not opening Apps

caesarome — Sun, 28 Dec 2025 09:55:07 GMT

@Chester020

Do they not open when connected to a Wifi connection or a mobile data one or both ?

Re: Samsung S25 FE not opening Apps

Chester020 — Sun, 28 Dec 2025 22:56:21 GMT

Both, unfortunately.

Re: Samsung S25 FE not opening Apps

StanH — Wed, 18 Mar 2026 09:55:56 GMT

I have the same issue. I'm being upgraded to full fibre Sky bb next week and I'm hoping this will resolve my issue. I'll provide an update afterwards.

Re: Samsung S25 FE not opening Apps

Chester020 — Wed, 18 Mar 2026 11:34:22 GMT

I already have a full fibre sky connection and still have this problem.

I've contacted Sky and they are totally uninterested as im out of my 14day cooling off period.

That's service nowadays im afraid.

Re: Samsung S25 FE not opening Apps

PandJ2020 — Wed, 18 Mar 2026 11:54:26 GMT

@Chester020 wrote:
I already have a full fibre sky connection and still have this problem.

I've contacted Sky and they are totally uninterested as im out of my 14day cooling off period.

That's service nowadays im afraid.

Try Samsung directly: https://www.samsung.com/uk/support/repair/

Re: Samsung S25 FE not opening Apps

StanH — Wed, 18 Mar 2026 16:54:56 GMT

For clarity, are you suggesting contacting Samsung because you had the same issue and Samsung solved it?

Re: Samsung S25 FE not opening Apps

PandJ2020 — Wed, 18 Mar 2026 17:51:30 GMT

@StanH wrote:
For clarity, are you suggesting contacting Samsung because you had the same issue and Samsung solved it?

Other forum posters have reported issues being resolved going direct.