topic Re: They are Calling for my otp in Sky Mobile

They are Calling for my otp

Jaya-1 — Sat, 27 Dec 2025 11:30:48 GMT

Someone is calling me about sky is not getting good coverage so we are going block this sim and send you a new one and they are asking me email otp should i share it

Re: They are Calling for my otp

TimmyBGood — Sat, 27 Dec 2025 11:38:14 GMT

@Jaya-1 wrote:

they are asking me email otp should i share it

No, that's absolutely a scam. SIM cards have nothing to do with signal propagation from masts.

Re: They are Calling for my otp

Jaya_1 — Sat, 27 Dec 2025 11:40:48 GMT

I gave my otp what should i do now

Re: They are Calling for my otp

63johnw — Sat, 27 Dec 2025 11:43:21 GMT

What was the otp for @Jaya_1

Re: They are Calling for my otp

SKY1992bf — Sat, 27 Dec 2025 11:44:20 GMT

@Jaya-1 @Jaya_1 you asked should you share it, so why did you share before getting a response?

Re: They are Calling for my otp

Jaya_1 — Sat, 27 Dec 2025 11:45:00 GMT

They are trying to change my sky account password

Re: They are Calling for my otp

63johnw — Sat, 27 Dec 2025 11:46:16 GMT

If you still can access your account then immediately change the password yourself @Jaya_1 if you can't access it then call sky on 150.

Re: They are Calling for my otp

Jaya_1 — Sat, 27 Dec 2025 11:49:12 GMT

I have changed the password using aichat bot in app, is it okay now or should I have to worried

Re: They are Calling for my otp

63johnw — Sat, 27 Dec 2025 11:54:17 GMT

If you have changed it and still have access to your account then you should be ok @Jaya_1 check nothing has been ordered in the account.

Re: They are Calling for my otp

TimmyBGood — Sat, 27 Dec 2025 12:15:45 GMT

@Jaya-1

See the advice given here:

https://www.sky.com/help/articles/account-takeover

and particularly the section on unexpected deliveries.

Also be aware that because you fell for the first step of the scam, you may now be specifically targeted for others.