topic Re: Activation code in Sky Mobile

Activation code

Jess10101 — Thu, 25 Dec 2025 09:03:10 GMT

I've stupidly put the SIM card in phone and hasn't activated it and now Ive lost the code the app isn't letting me order a new one what do I do

Re: Activation code

caesarome — Thu, 25 Dec 2025 09:40:47 GMT

If you don't have the packaging the sim card came in then you will be unable to activate the sum so you would need to order another physical sim from here as that one will be cancelled due to it not being activated:

https://www.sky.com/shop/mobile/plans

Re: Activation code

Jess10101 — Fri, 26 Dec 2025 11:21:53 GMT

It's a contact simcard so need contact about getting new one sorted but idk where to go to

Re: Activation code

caesarome — Fri, 26 Dec 2025 12:01:05 GMT

@Jess10101

Did you actually activate the sim card or have you not done this due to not having the packaging ?