topic Regarding phone in Sky Mobile

Regarding phone

ReshamSingh — Tue, 23 Dec 2025 11:00:25 GMT

Need proof perchance and using

Re: Regarding phone

Daniel0210 — Tue, 23 Dec 2025 11:04:42 GMT

If this is for a lost or stolen device...

As per Skys website ~

"The proof of usage is your email with the IMEl number on it which you got when you first took the device. That is what insurance companies need. So you need to ask for that, not proof of usage as in the bills."

So look for your credit agreement which will be in your message centre:

https://www.sky.com/mymessages

It may also be a good idea to register any loss/theft on the Immobilise website https://www.immobilise.com

Re: Regarding phone

caesarome — Tue, 23 Dec 2025 11:04:54 GMT

@ReshamSingh

Have a read of this for proof of useage:

https://www.sky.com/help/articles/proof-of-usage

https://www.sky.com/help/articles/sky-mobile-proof-of-purchase-insurance-claim-requests

Re: Samsung Z6 fold

daveNOS — Sun, 28 Dec 2025 11:45:41 GMT

@ReshamSingh You posted the same thing on December the 23rd and you received the correct advice/information. https://www.sky.com/help/articles/sky-mobile-proof-of-purchase-insurance-claim-requests

Re: Samsung Z6 fold

63johnw — Sun, 28 Dec 2025 11:46:00 GMT

Hi @ReshamSingh look here.

https://www.sky.com/help/articles/sky-mobile-proof-of-purchase-insurance-claim-requests

Re: Samsung Z6 fold

GD1 — Sun, 28 Dec 2025 11:53:22 GMT

@ReshamSingh Your multiple other threads asking the same question have been removed, spamming the board like this is not required, you received a reply to your original question on 23rd Dec and again earlier today, have you followed the advise provided?