https://helpforum.sky.com/t5/Sky-Mobile/Page-Not-Working/m-p/5173515#M279618 <P>I've tried to swap my phone but every time I go onto the page to do this, it says "This page is restricted". I am not behind on any bills so not sure why this has come up. It also says that I am able to swap it. Has anyone else had this?</P> Tue, 23 Dec 2025 09:17:13 GMT CeeCee1292 2025-12-23T09:17:13Z https://helpforum.sky.com/t5/Sky-Mobile/Page-Not-Working/m-p/5173515#M279618 <P>I've tried to swap my phone but every time I go onto the page to do this, it says "This page is restricted". I am not behind on any bills so not sure why this has come up. It also says that I am able to swap it. Has anyone else had this?</P> Tue, 23 Dec 2025 09:17:13 GMT https://helpforum.sky.com/t5/Sky-Mobile/Page-Not-Working/m-p/5173515#M279618 CeeCee1292 2025-12-23T09:17:13Z https://helpforum.sky.com/t5/Sky-Mobile/Page-Not-Working/m-p/5173525#M279621 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4166843">@CeeCee1292</a>&nbsp;</P> <P>Are you signed in with your main Sky ID ?</P> <P>&nbsp;</P> <P>Is your mobile account linked to your main ID as per this:</P> <P><A href="https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account" target="_blank">https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account</A></P> Tue, 23 Dec 2025 09:26:15 GMT https://helpforum.sky.com/t5/Sky-Mobile/Page-Not-Working/m-p/5173525#M279621 caesarome 2025-12-23T09:26:15Z