https://helpforum.sky.com/t5/Sky-Mobile/Return-old-phone/m-p/5172511#M279447 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4569496">@Bobbie11</a>&nbsp;</P> <P>You should be able to use the packaging the&nbsp;new phone came in as there should be a small return label on inside of it that you can use.&nbsp;</P> <P>&nbsp;</P> <P>If you haven't got this then how long ago did you ask Sky for some packaging to be sent ?</P> Sun, 21 Dec 2025 20:13:34 GMT caesarome 2025-12-21T20:13:34Z https://helpforum.sky.com/t5/Sky-Mobile/Return-old-phone/m-p/5172509#M279446 <P>I havebt been sent the return packaging to send old phone back&nbsp;</P> Sun, 21 Dec 2025 20:00:30 GMT https://helpforum.sky.com/t5/Sky-Mobile/Return-old-phone/m-p/5172509#M279446 Bobbie11 2025-12-21T20:00:30Z https://helpforum.sky.com/t5/Sky-Mobile/Return-old-phone/m-p/5172511#M279447 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4569496">@Bobbie11</a>&nbsp;</P> <P>You should be able to use the packaging the&nbsp;new phone came in as there should be a small return label on inside of it that you can use.&nbsp;</P> <P>&nbsp;</P> <P>If you haven't got this then how long ago did you ask Sky for some packaging to be sent ?</P> Sun, 21 Dec 2025 20:13:34 GMT https://helpforum.sky.com/t5/Sky-Mobile/Return-old-phone/m-p/5172511#M279447 caesarome 2025-12-21T20:13:34Z