topic Sim card in Sky Mobile

Sim card

Mickyrabbitt58 — Sun, 21 Dec 2025 16:35:44 GMT

Her phone broke so she is without one and I am still paying for the sim. How do I get it switched off

Daniel0210 — Sun, 21 Dec 2025 16:39:02 GMT

@Mickyrabbitt58 wrote:
Her phone broke so she is without one and I am still paying for the sim. How do I get it switched off

Why can't the sim be put in a replacement device?

Otherwise, so long as she's had it 12 months or longer call Sky to cancel it. You can't cancel it here or online.

caesarome — Sun, 21 Dec 2025 16:50:02 GMT

If you do manage to cancel the sim then the number will be lost so any subsequent sims ordered will have a different number.