https://helpforum.sky.com/t5/Sky-Mobile/Mobile/m-p/5172044#M279391 <P>You will need to call Sky on 150 to order. &nbsp;Devices cannot be removed unless they are returned to Sky.</P> Sat, 20 Dec 2025 21:28:35 GMT PandJ2020 2025-12-20T21:28:35Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile/m-p/5172039#M279388 <P>I have an iPad on my account paid off and need it removed as I can't order a new one says I have to many devices&nbsp;</P> Sat, 20 Dec 2025 21:18:43 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile/m-p/5172039#M279388 Emmamcc04 2025-12-20T21:18:43Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile/m-p/5172044#M279391 <P>You will need to call Sky on 150 to order. &nbsp;Devices cannot be removed unless they are returned to Sky.</P> Sat, 20 Dec 2025 21:28:35 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile/m-p/5172044#M279391 PandJ2020 2025-12-20T21:28:35Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile/m-p/5172056#M279394 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4568926">@Emmamcc04</a>&nbsp;</P> <P>If the iPad has been paid off then it doesn't count as an active device on your account so if you are having issues with ordering&nbsp;another one then call Sky on 150 for help.</P> Sat, 20 Dec 2025 22:10:49 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile/m-p/5172056#M279394 caesarome 2025-12-20T22:10:49Z