topic Re: Proof of usage item in Sky Mobile

Proof of usage item

Muskandeepsingh — Thu, 18 Dec 2025 16:39:06 GMT

Can you please providing partial proof of usage for my mobile phone. Please be advised that proof of usage is required from plan inception 11.11.2025 to the date of loss reported 10.12.2025

Re: Proof of usage item

caesarome — Thu, 18 Dec 2025 16:40:55 GMT

@Muskandeepsingh

As we are cutomers here only we can not provide you with anything.

Have a read of this for proof of useage:

https://www.sky.com/help/articles/proof-of-usage

Re: Proof of usage item

Muskandeepsingh — Sat, 20 Dec 2025 06:25:48 GMT

How I can get partial proof of usage item inception date and loss date as sky protect company ask these documents for claiming

Please help me I don't understand what should I give them

Re: Proof of usage item

Daniel0210 — Sat, 20 Dec 2025 07:25:19 GMT

@Muskandeepsingh

See the link provided by @caesarome

Re: Proof of usage item

Muskandeepsingh — Sat, 20 Dec 2025 11:42:47 GMT

@caesarome

Yes I send this proof of usage item to claim team but they denied to take this document.

Re: Proof of usage item

Muskandeepsingh — Sat, 20 Dec 2025 11:45:51 GMT

@caesarome

If you know about this document can you please send me the picture of screenshot of that document which would be very helpful for me.

Re: Proof of usage item

Daniel0210 — Sat, 20 Dec 2025 12:11:37 GMT

@Muskandeepsingh

We can't send you anything. You aren’t contacting Sky here. This is a customer ▶️ customer discussion forum where we try to help other customers.