https://helpforum.sky.com/t5/Sky-Mobile/Cannot-buy-new-phone/m-p/5171616#M279311 <P>Website won't let me checkout to buy a new phone. I'd like to start a new contract with yourselves.&nbsp;<BR />can you help me please?&nbsp;</P> Sat, 20 Dec 2025 10:37:32 GMT Isabella10 2025-12-20T10:37:32Z https://helpforum.sky.com/t5/Sky-Mobile/Cannot-buy-new-phone/m-p/5171616#M279311 <P>Website won't let me checkout to buy a new phone. I'd like to start a new contract with yourselves.&nbsp;<BR />can you help me please?&nbsp;</P> Sat, 20 Dec 2025 10:37:32 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cannot-buy-new-phone/m-p/5171616#M279311 Isabella10 2025-12-20T10:37:32Z https://helpforum.sky.com/t5/Sky-Mobile/Cannot-buy-new-phone/m-p/5171617#M279312 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4568447">@Isabella10</a>&nbsp;<BR />You aren’t contacting Sky here. This is a <STRONG>customer <span class="lia-unicode-emoji" title=":play_button:">▶️</span> customer </STRONG>discussion forum where we try to help other customers. </P> <P>&nbsp;</P> <P>If clearing your cache or changing browser doesn't help give Sky a call and an agent can place the order for you.&nbsp;</P> Sat, 20 Dec 2025 10:38:51 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cannot-buy-new-phone/m-p/5171617#M279312 Daniel0210 2025-12-20T10:38:51Z https://helpforum.sky.com/t5/Sky-Mobile/Cannot-buy-new-phone/m-p/5171620#M279313 <P>What is the best number to contact sky?&nbsp;</P> Sat, 20 Dec 2025 10:44:03 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cannot-buy-new-phone/m-p/5171620#M279313 Isabella10 2025-12-20T10:44:03Z https://helpforum.sky.com/t5/Sky-Mobile/Cannot-buy-new-phone/m-p/5171621#M279314 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4568447">@Isabella10</a>&nbsp;<BR />These are the current methods for contacting Sky, and some will be more appropriate than others … <BR /><BR />🟧 <STRONG><span class="lia-unicode-emoji" title=":telephone_receiver:">📞</span> Customer Services</STRONG> by dialling 150 (free) from either a Sky mobile or your Sky Talk landline if you have Sky Broadband. The forum doesn’t allow the display of other numbers but official numbers to Sky from the UK are 03 numbers which are usually inclusive from non Sky phones.<BR /><BR />All calls will start automated (aka ‘the bot’) which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and sometimes saying nothing when asked the reason for the call helps being put in the queue for an agent. <BR /><BR />🟧<STRONG>online help </STRONG>via this link <BR /><A href="https://www.sky.com/help" target="_blank">https://www.sky.com/help</A> <BR />If necessary a number may be visible at the end of the correct help flow. <BR /><BR />🟧<STRONG>Sky Assistant</STRONG> <span class="lia-unicode-emoji" title=":speech_balloon:">💬</span> should also be available via <BR /><A href="https://www.sky.com/help" target="_blank">https://www.sky.com/help</A> <BR />for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues. <BR /><BR />🟧<STRONG>Social Media</STRONG> You can also get in touch via the messaging services on Facebook or Instagram, (links at the bottom of the forum page).<BR /><BR />🟩<STRONG>Note ~ ROI customers </STRONG>If you’re in the ROI make sure the flag in the bottom right of the link is showing the correct flag and change if required. The Sky Ireland phone lines are closed at a weekend.</P> Sat, 20 Dec 2025 10:46:49 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cannot-buy-new-phone/m-p/5171621#M279314 Daniel0210 2025-12-20T10:46:49Z