topic Don’t apply in Sky Mobile

Don’t apply

Domz2 — Fri, 19 Dec 2025 17:24:49 GMT

Do not apply with Sky mobile if unsure of credit history . They take your upfront payment and never pay you back . Incredible I know but 2 weeks later had no money returned to my bank . They are absolute cowboys .

Don’t apply

Domz2 — Fri, 19 Dec 2025 17:29:44 GMT

Don't apply hoping to pass credit check , once deposit paid and they check again they will cancel , waiting over 2 weeks for return of money

Re: Stay away from Sky .

daveNOS — Fri, 19 Dec 2025 17:30:18 GMT

@Domz2 Call customer service and ask them to action the refund.

Re: Con artists

caesarome — Fri, 19 Dec 2025 17:30:42 GMT

@Domz2

What did they say when you last spoke to them about this ?

Re: Con artists

PandJ2020 — Fri, 19 Dec 2025 17:33:26 GMT

@Domz2 wrote:
Still waiting 1 month later

It was 2 weeks just 2 minutes ago?

Re: Con artists

Domz2 — Fri, 19 Dec 2025 17:36:44 GMT

Technical error , still waiting

Re: Con artists

Daniel0210 — Fri, 19 Dec 2025 17:46:08 GMT

@Domz2

Your multiple duplicate posts on many boards have been removed. Just stick to this thread for this issue.

See this link for Skys guidance ~
https://www.sky.com/help/articles/credit-checks-sky-mobile

Be aware that if you keep trying to order the device this could further impact your credit score. If you contact Sky they would be able to confirm that’s the reason your order was cancelled but not why you failed the credit check in the first place as they are not allowed to view your credit record. You would have to sign up to a credit reference agency like Experian or Equifax, which would give you access to your credit record.

Also perhaps check that Sky have the correct spelling of your name.

Any upfront payment you’ve made should be refunded after about 14 days but recent posts suggest it’s taking a bit longer in which case you’ll need to contact Sky to chase it up.

This link may also prove useful
https://www.sky.com/help/articles/sky-credit-builder

Re: Don’t apply

caesarome — Mon, 22 Dec 2025 10:10:46 GMT

@Domz2

If you have had an order cancelled then to speed up the regund on any payment you have made then give Sky a call.