https://helpforum.sky.com/t5/Sky-Mobile/Official-complaint/m-p/5170998#M279173 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2922130">@Jackelle</a>&nbsp;</P> <P><SPAN>Sky have up to <STRONG>8 weeks&nbsp;</STRONG>to resolve it or issue a deadlock letter before you can escalate it&nbsp;</SPAN><SPAN>further.</SPAN></P> Fri, 19 Dec 2025 12:41:36 GMT Daniel0210 2025-12-19T12:41:36Z https://helpforum.sky.com/t5/Sky-Mobile/Official-complaint/m-p/5170939#M279163 <P>I have put in an official complaint 2 days ago the message I received back stated I would be contacted with 24 hours this hasn't happened</P> Fri, 19 Dec 2025 11:16:23 GMT https://helpforum.sky.com/t5/Sky-Mobile/Official-complaint/m-p/5170939#M279163 Jackelle 2025-12-19T11:16:23Z https://helpforum.sky.com/t5/Sky-Mobile/Official-complaint/m-p/5170949#M279168 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2922130">@Jackelle</a>&nbsp; this isn't sky CS here, just fellow customers. You will need to call sky if you want to chase this up.&nbsp;</P> Fri, 19 Dec 2025 11:35:06 GMT https://helpforum.sky.com/t5/Sky-Mobile/Official-complaint/m-p/5170949#M279168 63johnw 2025-12-19T11:35:06Z https://helpforum.sky.com/t5/Sky-Mobile/Official-complaint/m-p/5170998#M279173 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2922130">@Jackelle</a>&nbsp;</P> <P><SPAN>Sky have up to <STRONG>8 weeks&nbsp;</STRONG>to resolve it or issue a deadlock letter before you can escalate it&nbsp;</SPAN><SPAN>further.</SPAN></P> Fri, 19 Dec 2025 12:41:36 GMT https://helpforum.sky.com/t5/Sky-Mobile/Official-complaint/m-p/5170998#M279173 Daniel0210 2025-12-19T12:41:36Z