https://helpforum.sky.com/t5/Sky-Mobile/iPhone-13-Graphite-not-eligible-for-upgrade-reason/m-p/5169872#M278981 <P>I took out x2 iPhone 13 contracts around the same time yet only the gold iPhone is eligible for an upgrade. Please can you tell me why? I would prefer to upgrade both phones at the same time. What could you offer to encourage me to stay with Sky mobile?</P> Wed, 17 Dec 2025 20:34:34 GMT Angfal 2025-12-17T20:34:34Z https://helpforum.sky.com/t5/Sky-Mobile/iPhone-13-Graphite-not-eligible-for-upgrade-reason/m-p/5169872#M278981 <P>I took out x2 iPhone 13 contracts around the same time yet only the gold iPhone is eligible for an upgrade. Please can you tell me why? I would prefer to upgrade both phones at the same time. What could you offer to encourage me to stay with Sky mobile?</P> Wed, 17 Dec 2025 20:34:34 GMT https://helpforum.sky.com/t5/Sky-Mobile/iPhone-13-Graphite-not-eligible-for-upgrade-reason/m-p/5169872#M278981 Angfal 2025-12-17T20:34:34Z https://helpforum.sky.com/t5/Sky-Mobile/iPhone-13-Graphite-not-eligible-for-upgrade-reason/m-p/5169895#M278986 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3504068">@Angfal</a>&nbsp;wrote:<BR /><P>What could you offer to encourage me to stay with Sky mobile?</P><HR /></BLOCKQUOTE><P>You're not talking to Sky here... &nbsp;just other customers so we can't offer you anything.</P> Wed, 17 Dec 2025 20:53:57 GMT https://helpforum.sky.com/t5/Sky-Mobile/iPhone-13-Graphite-not-eligible-for-upgrade-reason/m-p/5169895#M278986 PandJ2020 2025-12-17T20:53:57Z