https://helpforum.sky.com/t5/Sky-Mobile/Phone-bill/m-p/5169255#M278915 <P>Hello I have just swapped my phone to the 17 pro max when I had a 15 pro max, however &nbsp;chose to take back the swap as it wasn't for me, however on my bill that had gone out today it has taken the bill of both phones? Even though the 17 pro max was sent back and I'm back using my 15. I would like this sorting asap and I'm now left with no money as this is went planned to happen&nbsp;</P> Wed, 17 Dec 2025 08:42:31 GMT Frasier 2025-12-17T08:42:31Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-bill/m-p/5169255#M278915 <P>Hello I have just swapped my phone to the 17 pro max when I had a 15 pro max, however &nbsp;chose to take back the swap as it wasn't for me, however on my bill that had gone out today it has taken the bill of both phones? Even though the 17 pro max was sent back and I'm back using my 15. I would like this sorting asap and I'm now left with no money as this is went planned to happen&nbsp;</P> Wed, 17 Dec 2025 08:42:31 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-bill/m-p/5169255#M278915 Frasier 2025-12-17T08:42:31Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-bill/m-p/5169272#M278919 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4566041">@Frasier</a>&nbsp; billing continues for the new device until it's returned and processed by sky. Currently taking at least 3 weeks. If you returned it more than this then call sky on 150 for help. Any overpayment will be credited once the device has been processed by sky.&nbsp;</P> Wed, 17 Dec 2025 09:01:48 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-bill/m-p/5169272#M278919 63johnw 2025-12-17T09:01:48Z