Lost SIM Card

Mollieprydex — Tue, 16 Dec 2025 12:49:19 GMT

So I really need help with this situation I'm in. I moved to Egypt from the UK 4 months ago and upon arrival I bought myself an Egyptian SIM card since the roaming charges for the Sky SIM were too expensive for the amount of time I was staying here for.
Within these 4 months, I have lost my Sky SIM card. This means I no longer have access to my English number except through WhatsApp. I've tried to convert to an eSIM so I don't need my physical sky SIM however it is sending activation codes to my English number which I don't have access to.
Whenever I try to call Sky the phone just cuts off immediately so I have no way of getting into contact with anyone to help.
I really don't know what to do. Does anybody know if there is a Live Chat option where I can message some kind of Sky customer services instead of calling them?

Any help will be massively appreciated. Thank you so much!

Re: Lost SIM Card

caesarome — Tue, 16 Dec 2025 13:35:15 GMT

@Mollieprydex

You could try this link:

https://www.sky.com/help/articles/replacement-sim-sky-mobile

Select - No, I still need help >No, I want to get in touch > tick both boxes > Get in touch

topic Re: Lost SIM Card in Sky Mobile

Lost SIM Card

Re: Lost SIM Card